The Result
“What Portal provide is more choice, another weapon in the property and facility manager’s armoury” - Simon Maingay
Simon Maingay concludes: ”It is quite simple, we retain ownership of the valuable parts of our business, such as the people, brand custodianship, culture, processes, applications, intellectual capital and in the case of the call centres, the customer interaction, whereas Portal take care of the buildings and infrastructure. It may not suit every circumstance every time, however, in a changing market, where large capacity solutions are needed quickly to meet an increased demand that is always unpredictable, it could just be the perfect solution.”

