People
John Henniker-Gotley - Managing Director
John co-founded Port@l to provide a unique solution to infrastructure capacity problems. Frustrated with the inherent shortcomings of in-house and outsourced models, John has been instrumental in launching Port@l's unique 'Occupier Solutions' business model in the UK . From his international experience with Sitel, he has led Port@l to its No1 position in this market. The Company now operates 2,500+ workstations in prime locations around the UK and Occupier Solutions has become a 'must have' component of accommodation delivery for businesses seeking to align their property strategy with the dynamic needs of their business.
Carlton Hide, Director - Client Relationships
Carlton graduated from Cambridge , with a degree in Engineering in 1985. He then spent 12 successful years as an Officer in the Royal Navy, gaining his MA in Engineering and seeing active service in both the Falklands and the Middle East. After leaving the Navy he became Regional General Manager at a publishing company before entering the call centre market in 1997 with Sitel.
At Sitel Carlton specialised in developing their Public Sector expertise before taking a wider brief and greater responsibilities for business development. After 3 years he left to take a role as Sales & Marketing Director in a City based company specialising in shareholder communications, successfully breaking them into the Financial Services sector before the opportunity arose to join Port@l in 2001. The innovation, expertise, and quality of Port@l's individuals and their ability to work together as a client focused team made an extremely compelling argument; one that still persists to this day.
Carlton has responsibility for business development across Port@l's entire portfolio of Occupier Solutions models. Carlton, who is also a member of CoreNet, adopts an open, consultative and relationship-based approach with clients and can be reached on +44 (0)7810 556684
Sean Guilliam - Managing Director - Direct Dialogue Ltd
Sean is an operations professional with over 20 years' experience in the Financial Services sector. Prior to working for Direct Dialogue Sean was Operations Director at the Royal Bank of Scotland with responsibility for four contact centres, 1100 seats, and the servicing and sales of Lombard Direct, Direct Line Financial Services, Churchill and Mint brands.
Prior to joining Lombard Direct, Sean fulfilled the role as quality manager for Rover Finance where he developed Quality Management techniques within the financial service operation.
Ian Angus, Director - Information Technology and Projects
Ian is an IT Professional with over twenty-five years experience of directing business through major transformation and integration programmes. His experience includes infrastructure management and development, telecommunications, application development and data centre operations.
Prior to joining Port@l, Ian worked for the international courier company FedEx. Based from the Netherlands as EMEA Business Unit IT Manager he worked for three years in a diverse multi-cultural environment providing transitional IT consultancy, and completed several complex European and multi-site projects. He then moved on into Glasgow heading up and completing the relocation and implementation of a multi-lingual Call Centre SAP CRM project along with a large European Telecommunications requirement.
Ian started his career with Port@l in 2004 bringing a breadth of managerial and project experience, and has responsibility for all new and existing client IT & Telephony services. For technical or any further information on any of the Port@l portfolio of products and solutions, Ian can be contacted on +44 (0)7917 170712.
Derek Clogg - Operations Director
Derek initially spent 8 years (1986 -1994) within the insurance broking industry, maintaining and brokering commercial property and business insurance across a wide portfolio of clients.
In 1995 however he joined Diamond Cable Communications (UK) Ltd, a rapidly expanding regional cable TV operator, as their Insurance & Property Manager. In 1997 Derek secured the post of Commercial Manager, responsible for the company's facilities, fleet, insurance, purchasing and stores operations. In 1999 Diamond Cable was acquired by NTL, and Derek undertook the role of Regional Facilities Operations Manager for some 64 properties across the East/West Midlands area.
In July 2001 Derek chose to accept the opportunity to Join Port@l as Facilities Director and take responsibility for FM delivery across their existing UK portfolio and any future developments. Today he also has responsibility for all project delivery, for all existing and future clients. Derek can be reached on 07799 587 099.