What our customers say…..
On New Build:
"Finally someone has looked at capacity requirements from
a client's perspective.. .
You would expect that a model with such a degree of tailoring
and occupier friendliness would command a significant, perhaps
unaffordable, premium. However Port@l has
demonstrated that with innovation, excellence in delivery
and the right ethos that such a solution is feasible . and
with better cost effectiveness than if we had have undertaken
the project ourselves."
"Port@l, working in conjunction with their
property development partners, Cannock Developments, have
devised the most innovative capacity solution to come to
market for decades."
"Port@l have been there throughout to
effect the changes that the business has needed to make
and remove much of the pain, inconvenience and delays that
we would otherwise have faced"
Mark Maisey, E.ON
On Hosted:
"The beauty of the Port@l contract is
its flexibility. We are committed to our people, but not
our buildings.
Rather than sign up to a 15-year lease based on a 3-year
capacity plan, the Port@l solution offered
a contract that matched our plans, and then allowed us to
either expand, consolidate or even walk away with no liabilities
or further commitment."
Richard Burden, Barclays Bank
"When we decided to expand the data centre facility
to include additional servers, enhance security, fire suppression
and power supplies within a resilient environment, the Port@l
hosted facility gave us the flexibility to double in size
quickly and efficiently."
E.ON
On D-BOT:
"I was approached by a major retail finance organisation
that needed to expand its capacity quickly in order to meet
the demands of an aggressive new business plan. They did
seriously consider outsourcing, but outsourcing was considered
too risky to their core business values. The D-BOT solution
from Port@l was the answer to their prayers."
Bradley Brandon-Cross, Consultant
"The D-BOT solution from Port@l is a godsend,
it provides the additional capacity we need quickly and
we benefit from someone else's resources and expertise,
whilst enabling us to preserve the ongoing investment in
our people, processes and systems, because the ownership
of the operation can be transferred back to us at any time
of our choosing".
A Major UK Financial services operation.
On Port@l:
“The contact centre world is a graveyard of implementations
that go over budget, don’t meet timescales, and drive
everybody especially the board, raving bonkers!
Do yourself a favour and talk to people who can help you
meet your contact centre deadlines on-time, on-budget and
without any of the grief that these projects normally entail”.
Simon Roncoroni, Principal Consultant, SR consulting
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